Manager Manual

How to add users to your institution

6 step guide for Eigo.AI manager users.

Institutional managers can add users in two ways. Students can still join a class themselves with a Join Code and PIN code, but managers can also create institutional users directly from the Add Users tab.

When a student first joins your institution or is created from the Add Users tab, Eigo.AI automatically grants a two-week institutional trial with full access limits. After the trial, the student needs an access code or an access period set by an administrator to continue full access.

When a student's Access Until date passes, the student remains in your institution and class as a free account. Their progress stays visible, but full-access features are limited until an access code is redeemed or a new access period is set. Institutional members are not scheduled for idle-account deletion while they remain in the institution.

1

Sign in to Eigo.AI, click "Institution", then click "Users" to open the Users page.

2

Click the "Add Users" tab.

3

Enter each user on a row with username, password, and optional email address.

Usernames must start with your institution shortcode followed by a period, for example "school.joebloggs".

4

If every new user must have an email address, select "Require email addresses" before submitting.

5

To place the new users into a class immediately, choose a class under "Add users to class".

6

Click "Add Users" to create the accounts.

Students can still join an institution themselves with a class Join Code and PIN code. See how to join an institution for the student workflow.