Manager Manual

How to add users to your institution

6 step guide for Eigo.AI manager users.

Institutional managers can add users in two ways. Students can still join a class themselves with a Class Join Code and PIN Code, but managers can also create institutional users directly from the Add Users tab.

When a student first joins your institution or is created from the Add Users tab, Access Until stays blank until an access code is redeemed or an access period is set. Temporary full access may be granted on a case-by-case basis.

When a student's Access Until date passes, the student remains in your institution and class as a free account. Their progress stays visible, but full-access features are limited until an access code is redeemed or a new access period is set. Institutional members are not scheduled for idle-account deletion while they remain in the institution.

1

Sign in to Eigo.AI, click "Institution", then click "Users" to open the Users page.

2

Click the "Add Users" tab.

3

Enter each user on a row with username, password, and optional email address.

Usernames must start with your institution shortcode followed by a period, for example "school.joebloggs".

4

If every new user must have an email address, select "Require email addresses" before submitting.

5

To place the new users into a class immediately, choose a class under "Add users to class".

6

Click "Add Users" to create the accounts.

Students can still join a class themselves with a Class Join Code and PIN Code. See how to join a class in your institution for the student workflow.

Add Teachers

The Add Users screen has two panels: Add Students and Add Teachers. Add Students is selected by default. Use Add Teachers when you want existing or new Eigo.AI teacher accounts to join your institution by email invitation.

1

Sign in to Eigo.AI, click "Institution", then click "Users".

2

Click the "Add Users" tab.

3

Click the "Add Teachers" panel.

4

Paste the teacher email addresses into the text box. You can enter one address per line, or separate addresses with spaces, commas, or semicolons.

5

Click "Send Invitations".

If an invited teacher already belongs to your institution, Eigo.AI skips that address and tells you how many invitations were sent.

Teacher Invitation Flow

1

The teacher receives an email with a link to join your institution.

2

If the teacher already has an Eigo.AI account, they open the link, sign in if needed, and see a confirmation screen.

3

If the teacher has not registered yet, the same link asks them to complete Eigo.AI registration first. After registration, they are redirected back to the invitation confirmation screen.

4

When the teacher clicks "Join", their account is added to your institution as a teacher.

5

After the teacher joins, you can assign classes to them from the Classes page.