Student Manual

How to delete your account

6 step guide for Eigo.AI student users.

If you have decided to delete your account, we are very sorry to see you go. If there is anything about the platform we could improve, please let us know via our contact form.

2

Click "Account"

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3

Click "Settings"

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4

Under the 'Settings' tab, click "Delete Account" to permanently delete your account.

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5

In the pop-up, click the "Permanently delete my account" checkbox.

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Note that deleting your account is permanent and it cannot be recovered after deletion. If your account is an institutional account connected to a school or university, it cannot be deleted. Please contact your teacher for further assistance.

6

Click "Delete Account" to confirm account deletion.

Screenshot for How to delete your account, step 6