Log in with your institutional manager account and open the Institution dashboard.
Click Codes. Under Code Stats, check Total Codes, Redeemed, and Not Redeemed for your institution.
Read Redemption Progress for the percentage of your institution’s codes that have been redeemed. This measures codes redeemed, not the percentage of students with active access; students may also have temporary or administrator-set access.
Review the table: Plan, Duration, Code, Created On, Redeemed On, and Redeemed By. Duration is the number of months attached to each code. Redeemed By identifies the student who used it and shows N/A when no user is recorded.
Click a column heading to sort the table. The initial order shows the most recently redeemed codes first. Use the redemption date and student name to check an individual redemption.
Code duration and purchasing route. Direct purchases through Eigo.AI provide four months of access for ¥2,000. University bookstore cards are a separate six-month offer. Use each code’s Duration and the purchasing instructions supplied to your students when answering questions about access.
Helping students. Share the guides for joining a class, redeeming an existing code, or purchasing directly through Eigo.AI, as appropriate. Students who already have a bookstore code should redeem it rather than purchase again.
Expired access. An expired access period does not remove a student from the institution or class. Saved progress is retained. A new access code or administrator-set access period can restore full access. Contact us to arrange institutional access codes.